Your product has a voice — and it's talking to your…

We have been in contact with our customers, we've been actively talking to them. Our customers are important to us, so we decided to…

— Stephen Watson

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

— Ross Perot

You'll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year of market…

— Aaron Levie

Years later, when I was working as a trolley wally in a supermarket, I tackled the boredom by talking to the customers in as…

— Romesh Ranganathan

If you want to gain market share at your competitor's expense - look for a customer that's suffering from too much complexity and simplify…

— Peter Cohan

Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to…

— Stewart Butterfield

You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

— Herb Kelleher

The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your…

— Jeffrey Gitomer

Enthusiastic service providers create enthusiastic customers.

— Ron Kaufman

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or…

— Stephen Covey

Without a customer, you don't have a business - all you have is a hobby.

— Don Peppers

Research is an organized method of trying to find out what you are going to do after you cannot do what you are doing…

— Charles Kettering

One of the Internet's highest-profile companies, Priceline once dreamed of transforming the way consumer goods are bought and sold by offering customers the chance…

— Alex Berenson

Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying…

— Marc Ostrofsky

The best way to hold customers is to constantly figure out how to give them more for less.

— Philip Kotler