““Therein lies the most common trap we fall into when trying to make the internet a safer place: framing it as a war of good people versus bad people instead of looking at acceptable and unacceptable ways to treat each other. 'Good people' get off the hook for doing bad things, while 'bad people' aren't considered worth understanding or empathizing with and aren't encouraged to progress, evolve, and do better. The question isn't 'What the hell is wrong with those people?' It's 'What the hell is wrong with us?' Or even 'What the hell was wrong with me?””
