Hats Says Quote by Walter Isaacson
““As Franklin recounted: He composed it in these words, “John Thompson, hatter, makes and sells hats for ready money,” with a figure of a hat subjoined. But he thought he would submit it to his friends for their amendments. The first he showed it to thought the word “Hatter” tautologous, because followed by the words “makes hats,” which showed he was a hatter. It was struck out. The next observed that the word “makes” might as well be omitted, because his customers would not care who made the hats . . . He struck it out. A third said he thought the words “for ready money” were useless, as it was not the custom of the place to sell on credit. Everyone who purchased expected to pay. They were parted with; and the inscription now stood, “John Thompson sells hats.” “Sells hats!” says his next friend; “why, nobody will expect you to give them away. What then is the use of that word?” It was stricken out, and “hats” followed, the rather as there was one painted on the board. So his inscription was reduced ultimately to “John Thompson,” with the figure of a hat subjoined.”37””
About This Quote
Source Book: Steve Jobs Biography, 2011
The anecdote shows how unnecessary words are removed from a sign, illustrating the drive for brevity and clarity in communication.
In simple terms: The story highlights editing for concise, clear messaging.
Prioritize clarity and brevity.
Themes
Mood
Type
When to use this quote
- advertising copy
- product labeling
- technical documentation
- public signage
- branding
Key Concepts
Questions to Reflect On
- What balance should be struck between brevity and completeness?
- When is detail essential?
Focusing only on brevity may omit useful detail.