"Customer expectations? Nonsense. No customer ever asked for……" — W. Edwards Deming

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• Total loyalty is possible only when fidelity is emptied of all concrete content, from which changes of mind might naturally… — Hannah Arendt
• No cause is left but the most ancient of all, the one, in fact, that from the beginning of our… — Hannah Arendt
• The ultimate end of human acts is eudaimonia, happiness in the sense of living well, which all men desire; all… — Hannah Arendt
• The new always happens against the overwhelming odds of statistical laws and their probability, which for all practical, everyday purposes… — Hannah Arendt
• Where all are guilty, no one is; confessions of collective guilt are the best possible safeguard against the discovery of… — Hannah Arendt
• We have almost succeeded in leveling all human activities to the common denominator of securing the necessities of life and… — Hannah Arendt
• I keep my friends as misers do their treasure, because, of all the things granted us by wisdom, none is… — Pietro Aretino
• We must all make peace so that we can all live in peace. — Jean-Bertrand Aristide
• The spirit of Ubuntu, that once led Haiti to emerge as the first independent black nation in 1804, helped Venezuela,… — Jean-Bertrand Aristide
• As we all know, many people remain buried under tons of rubble and debris, waiting to be rescued. When we… — Jean-Bertrand Aristide
• Wise people, even though all laws were abolished, would still lead the same life. — Aristophanes
• A friend to all is a friend to none. — Aristotle

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