Because Quote by Virginia Postrel
“Viewers don't care how big media companies are. They care whether they can dump those they don't like, whether because of lousy service or because of crummy shows.”
About This Quote
Source Article: “The Power of Choice” (The Atlantic, 2015)
Consumers care about control and service, not company size.
In simple terms: People want choice and quality.
Prioritize user experience.
Themes
Mood
Type
When to use this quote
- product design
- customer support
- media regulation
Key Concepts
Questions to Reflect On
- How can smaller firms improve service?
- What policies protect consumer choice?
Large firms can still dominate despite consumer preferences.