Design Quote by Susan M. Weinschenk
““Design factors, such as color, font, layout, and navigation, are critical in making it through the first “trust rejection” phase.””
About This Quote
Source Book: Designing for Interaction, Susan M. Weinschenk, 2011
Effective visual and structural design elements help users overcome initial skepticism and build trust quickly.
In simple terms: Good design builds trust fast.
Key Takeaway
Focus on clear, appealing design early.
Themes
trust
design
user experience
psychology
first impressions
Mood
engaging
confident
Type
practical
instructional
When to use this quote
- website onboarding
- mobile app sign‑up
- e‑commerce checkout
- software onboarding
Key Concepts
cognitive bias
visual hierarchy
usability
trust signals
Questions to Reflect On
- How can you test trust‑building design elements?
- What design changes most reduce user hesitation?
A Different Perspective
Design alone cannot compensate for poor product quality or misleading claims.
