River Quote by Stephen R. Covey
““we were on a dangerous collision course with that ship. The captain then called to the signalman, “Signal that ship: We are on a collision course, advise you change course 20 degrees.” Back came a signal, “Advisable for you to change course 20 degrees.” The captain said, “Send, I’m a captain, change course 20 degrees.” “I’m a seaman second class,” came the reply. “You had better change course 20 degrees.” By that time, the captain was furious. He spat out, “Send, I’m a battleship. Change course 20 degrees.” Back came the flashing light, “I’m a lighthouse.””
About This Quote
Source Book: The 7 Habits of Highly Effective People, 1989, anecdote about communication
A story illustrates how hierarchy can impede clear communication, emphasizing the need for humility and proper channels
In simple terms: Authority can block effective signaling; humility improves coordination
Listen before asserting authority
Themes
Mood
Type
When to use this quote
- team meetings
- crisis management
- organizational change
- training programs
Key Concepts
Questions to Reflect On
- How can leaders foster open dialogue?
- What structures ensure messages are heard?
Rigid hierarchies can cause dangerous misunderstandings