""If I make deposits into an Emotional Bank……" — Stephen Covey

""If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve. Your trust toward me becomes higher, and I can call upon that trust many times if I need to. I can even make mistakes and that trust level, that emotional reserve, will compensate for it. My communication may not be clear, but you'll get my meaning anyway. You won't make me "an offender for a word." When the trust account is high, communication is easy, instant, and effective.""

— Stephen Covey

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556 Quotes by Stephen Covey

Stephen Covey has 556 quotes on this site. A few more worth reading:

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More Account Quotes

This quote is filed under Account Quotes, one of 1,306 quotes in that category. Here are a few more:

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