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Accepted Quote by Sheila Heen

“We each have two human needs: To learn and grow & to be respected, accepted and loved the way you are. Even though feedback facilitates learning and growth, it conflicts with our need to feel respected. This is a key reason we resist feedback.” quote by Sheila Heen
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“We each have two human needs: To learn and grow & to be respected, accepted and loved the way you are. Even though feedback facilitates learning and growth, it conflicts with our need to feel respected. This is a key reason we resist feedback.”

Sheila Heen

About This Quote

Source Book: Thanks for the Feedback, Sheila Heen & Douglas Stone, 2014

People need both growth through learning and emotional acceptance; feedback can clash with the desire for respect, leading to resistance.

In simple terms: We want to learn and feel loved; feedback can feel threatening to our self‑esteem.

Key Takeaway

Recognize feedback’s dual impact and address respect needs when giving it.

Themes

psychology communication personal development

Mood

thoughtful supportive

Type

advisory motivational

When to use this quote

  • performance reviews
  • coaching sessions
  • team meetings
  • personal relationships
  • educational settings

Key Concepts

feedback dynamics self‑esteem motivation relationship management

Questions to Reflect On

  • How can you give feedback that honors the recipient’s need for respect?
  • What strategies help you receive feedback without feeling threatened?
A Different Perspective

Feedback may be perceived as criticism, reducing openness.

4.1 out of 5 (8 ratings)

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