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Change Quote by Seth Godin

“Your first mistake might be assuming that people are rational. Your second mistake could be assuming that people are eager for change. And the marketer's third mistake is assuming that once someone knows things the way you know them, they will choose what you chose.” quote by Seth Godin
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““Your first mistake might be assuming that people are rational. Your second mistake could be assuming that people are eager for change. And the marketer's third mistake is assuming that once someone knows things the way you know them, they will choose what you chose.””

Seth Godin

About This Quote

Source Book: This Is Marketing, Seth Godin, 2018

Marketers err by assuming rationality, eagerness for change, and that knowledge alone drives choice.

In simple terms: People aren't always logical or eager to change.

Key Takeaway

Understand real motivations before marketing.

Themes

marketing human behavior decision making

Mood

analytical critical

Type

strategic educational

When to use this quote

  • product launch
  • campaign strategy
  • customer research

Key Concepts

cognitive bias behavioral economics

Questions to Reflect On

  • Do you assume customers think like you?
  • How can you test assumptions before launch?
A Different Perspective

Assuming rationality can lead to failed campaigns.

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