Change Quote by Seth Godin
““Your first mistake might be assuming that people are rational. Your second mistake could be assuming that people are eager for change. And the marketer's third mistake is assuming that once someone knows things the way you know them, they will choose what you chose.””
About This Quote
Source Book: This Is Marketing, Seth Godin, 2018
Marketers err by assuming rationality, eagerness for change, and that knowledge alone drives choice.
In simple terms: People aren't always logical or eager to change.
Understand real motivations before marketing.
Themes
Mood
Type
When to use this quote
- product launch
- campaign strategy
- customer research
Key Concepts
Questions to Reflect On
- Do you assume customers think like you?
- How can you test assumptions before launch?
Assuming rationality can lead to failed campaigns.