Behavior Quote by Richard Branson
“Making the extra effort to say thanks in a genuine, personal manner goes a long way. It is pleasurable to do, and it encourages more of the same good behavior.”
About This Quote
Source Interview: Business Insights, Richard Branson, 2015
Genuine, personal gratitude encourages reciprocal kindness and enhances personal satisfaction.
In simple terms: Thankfulness builds goodwill.
Express sincere thanks regularly.
Themes
Mood
Type
When to use this quote
- customer service
- team management
- personal relationships
Key Concepts
Questions to Reflect On
- How do you personalize gratitude?
- What impact does gratitude have on morale?
Insincere thanks can feel manipulative.