British Quote by Phil Collins
“Catering on planes, like on British Rail, is a standing joke, but I don't really have a problem with it. I don't quite know what people expect.”
About This Quote
Source Interview: Live at the Royal Albert Hall, 1990
Airline and rail food are often subpar, yet expectations shape dissatisfaction.
In simple terms: Food quality is low, but expectations matter.
Adjust expectations for better satisfaction.
Themes
Mood
Type
When to use this quote
- air travel
- train journeys
- customer service
- budgeting
Key Concepts
Questions to Reflect On
- What expectations do you hold for travel meals?
- How can you enjoy meals despite mediocrity?
Improving food quality may be costly for providers.