““There are two kinds of speaking. Sometimes we speak purely for our own benefit, to get something off our chests, or to think through something out loud. We may talk simply in reaction to something that has just happened. We usually talk based on what we want to say. But there’s another kind of speaking, in which you speak with the intention of having an impact on another human being. You are giving something, whether it is knowledge, insight, information, inspiration, an experience, or a feeling.””
