Building Quote by Patrick Soon-Shiong
“Every patient is a consumer, and every consumer is a potential patient. What NantWorks is doing is building the world the way Da Vinci saw it, and augmenting every frame a human being sees as they work, live and play.”
About This Quote
Source Speech: Interview on health innovation, 2020
Healthcare is reframed as a market where patients act like consumers, and consumer tech shapes patient experiences as
In simple terms: Patients become customers; tech shapes health
Key Takeaway
Treat patients as market participants
Themes
healthcare
technology
consumerism
Mood
optimistic
critical
Type
motivational
philosophical
When to use this quote
- hospital management
- telemedicine
- health apps
- patient outreach
Key Concepts
Patient-centered care
digital health
personalized medicine
Questions to Reflect On
- How does consumer framing affect care quality?
- Can tech truly personalize health?
A Different Perspective
Patients may resist being commodified
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