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Charisma Quote by Olivia Fox Cabane

“Human beings remember "firsts"- the first time something happens, or the begining of an experience- and we tend to remember "lasts" as well. So when you are about to make a critical/negative delivery , start your criticism with a positive begining, it will affect the rest of the experience. Start…” quote by Olivia Fox Cabane
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““Human beings remember "firsts"- the first time something happens, or the begining of an experience- and we tend to remember "lasts" as well. So when you are about to make a critical/negative delivery , start your criticism with a positive begining, it will affect the rest of the experience. Start by giving them solid ground to stand by expressing the fact that you value them and they matter. Once they are reassured of their own worth, people will accept your comments far more easily and they'll get less defensive.””

Olivia Fox Cabane

About This Quote

Source Book: "The Charisma Myth", 2012

Begin criticism with positive acknowledgment to create a supportive context, reducing defensiveness and enhancing receptivity.

In simple terms: Start with praise before criticism.

Key Takeaway

Lead with positivity.

Themes

communication leadership feedback psychology

Mood

empathetic strategic

Type

inspirational practical

When to use this quote

  • performance reviews
  • coaching sessions
  • conflict resolution

Key Concepts

positive framing defensiveness reduction trust building

Questions to Reflect On

  • How do you balance honesty and positivity?
  • What signals indicate the right moment to give feedback?
A Different Perspective

Overemphasis on positivity may seem insincere.

2.9 out of 5 (3 ratings)

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