““In his 1993 book Technopoly, Neil Postman distilled the main tenets of Taylor’s system of scientific management. Taylorism, he wrote, is founded on six assumptions: “that the primary, if not the only, goal of human labor and thought is efficiency; that technical calculation is in all respects superior to human judgment; that in fact human judgment cannot be trusted, because it is plagued by laxity, ambiguity, and unnecessary complexity; that subjectivity is an obstacle to clear thinking; that what cannot be measured either does not exist or is of no value; and that the affairs of citizens are best guided and conducted by experts.”11 What’s remarkable is how well Postman’s summary encapsulates Google’s own intellectual ethic. Only one tweak is required to bring it up to date. Google doesn’t believe that the affairs of citizens are best guided by experts. It believes that those affairs are best guided by software algorithms—which is exactly what Taylor would have believed had powerful digital computers been around in his day.””
