““I have to admit I was annoyed. Not physically annoyed, but inside annoyed. That helpless feeling you have when you know you should not be angry because you have to consider how other people are feeling or accept them for what they are, and that it is not your place to say anything. But annoyed because you have not been considered in the whole picture, you are there and that is that. Apologies begin to mean nothing at that point and frustration takes over.””
