Classifying Quote by Marshall B. Rosenberg
“This language is from the head. It is a way of mentally classifying people into varying shades of good and bad, right and wrong. Ultimately, it provokes defensiveness, resistance, and counterattack. It is a language of demands.”
About This Quote
The language described categorizes people morally, causing defensiveness and conflict; it is a demanding, judgmental way of speaking.
In simple terms: Labeling people creates conflict.
Avoid moral labeling.
Themes
Mood
Type
When to use this quote
- conflict resolution
- team building
- education
Key Concepts
Questions to Reflect On
- How does labeling affect your interactions?
- What alternatives promote understanding?
May be hard to change ingrained habits.