Block Quote by Marshall B. Rosenberg
“Thinking based on who deserves what blocks compassionate communication.”
About This Quote
Source Book: Nonviolent Communication, 1999
Assuming entitlement blocks empathy and hinders compassionate dialogue.
In simple terms: Entitlement hinders compassion.
Practice empathy over judgment.
Themes
Mood
Type
When to use this quote
- relationships
- conflict resolution
- teamwork
- customer service
Key Concepts
Questions to Reflect On
- How does entitlement affect your listening?
- What steps foster compassionate communication?
May overlook legitimate needs and fairness.