Attitude Quote by Madeleine M. Kunin
“To make flexibility work, it is not only necessary to change our attitude about who is a good worker and who is not, but we have to train managers at all levels to recognize the difference between the number of hours worked and the quality of work produced.”
About This Quote
Source Speech: Remarks on Workplace Flexibility, 1990s
Effective flexibility requires shifting focus from hours logged to output quality, and training managers to assess performance fairly.
In simple terms: Focus on results, not time.
Key Takeaway
Prioritize quality over quantity.
Themes
workplace flexibility
performance management
fairness
Mood
reflective
constructive
Type
advisory
motivational
When to use this quote
- remote work policies
- team evaluations
- career development
- employee training
Key Concepts
human resources
productivity
leadership
Questions to Reflect On
- How can managers objectively measure quality?
- What incentives encourage high‑quality output?
A Different Perspective
Quality metrics can be hard to quantify uniformly across roles.
