Choice Quote by Julia Hartley-Brewer

The truth is that a willingness to queue is no longer the mark of a true Englishman or woman. It's what you do when…

— Julia Hartley-Brewer

I know as a nation we don't mind a queue, but queueing gives me time to think and this isn't always a good thing.

— Chris McCausland

While we like to think queueing is unique to British culture, the truth is that we are mere amateurs. The old Soviet Union turned…

— Julia Hartley-Brewer

People get annoyed waiting for their turn in a queue but everyones turn comes.

— Robert D Dangoor

The British etiquette for queueing behaviour has long been established: mutter, shake your head but stay quiet.

— Julia Hartley-Brewer

“Patience is crucial for customer service professionals.”

— Oscar Auliq-Ice

For me, good service is efficient and discreet; it's that critical balance. As soon as the client sits down, the communication flow has to…

— Daniel Boulud

Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.

— Theo Paphitis

Patience is more than a virtue for long lines and slow waiters. Patience is the red carpet upon which God's grace approaches us.

— Max Lucado

By manipulating queuing, by manipulating expectation, you can lead people to a fundamental confrontation, not only with themselves, but with the Other.

— Terence McKenna

Do too many executives still indulge in the short-sighted habit of issuing orders without taking the slightest pains to explain to those responsible for…

— B. C. Forbes

No one can make you serve customers well. That's because great service is a choice.

— Ken Blanchard