Kindlehighlight Quote by Joshua Ferris
““One thing we knew for certain- despite all our certainties, it was very difficult to guess what one individual was thinking at any given moment.””
About This Quote
Predicting another’s thoughts is extremely difficult, despite apparent certainty.
In simple terms: Mind reading is unreliable.
Accept uncertainty about others’ thoughts.
Themes
Mood
Type
When to use this quote
- team meetings
- negotiations
- personal relationships
Key Concepts
Questions to Reflect On
- How do you verify others’ intentions?
- What strategies improve mutual understanding?
Assuming certainty can cause conflict.