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30 minutes Quote by Jon Jones

“I've been on hold for 30 minutes. I just got disconnected.” quote by Jon Jones
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“I've been on hold for 30 minutes. I just got disconnected.”

Jon Jones

About This Quote

Source Interview: Sports Media, 2022

The speaker expresses frustration after being placed on hold for a long time and then disconnected, highlighting poor customer service.

In simple terms: Frustrated by long hold and disconnection.

Key Takeaway

Advocate for better customer service practices.

Themes

customer service patience technology

Mood

annoyed exasperated

Type

consumer service

When to use this quote

  • call centers
  • online support
  • consumer complaints

Key Concepts

communication breakdown service standards

Questions to Reflect On

  • How can companies improve hold experiences?
  • What alternatives exist when service fails?
A Different Perspective

Technical issues may cause repeated delays.

3.4 out of 5 (3 ratings)

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