““Since most callers have until moments before been completely unaware that there are bears in New Jersey, there is often in their voices a component of alarm, up to and including terror. McConnell’s response is calmer than pavement. She speaks in tones that range from ho to hum. “Yes, there are bears in your area,” she says, and goes on to say, with an added hint of congratulation, “You live in beautiful bear habitat.””