Avoid Quote by Joanna Coles
“People avoid the telephone because it's easier to text. Calls can be awkward - you interrupt each other; you can't quite hear someone. But the advantage is you get to hear someone else's voice. You find out whether or not you can have a fluid conversation or if it's stilted and peculiar.”
About This Quote
Source Article: "The Phone vs Text", 2015
Texting is preferred for convenience, but voice calls reveal tone and nuance.
In simple terms: Texting is easy; calls give real voice.
Balance texting with occasional calls.
Themes
Mood
Type
When to use this quote
- business meetings
- personal relationships
- customer service
Key Concepts
Questions to Reflect On
- When should you call instead of text?
- How does voice change understanding?
Calls can be intrusive and time‑consuming.