Answers Quote by Jeff Thull
“When selling, never answer an unasked question.”
About This Quote
Source Book: The New Selling: How to Communicate Effectively, Jeff Thull, 2005
Effective sales focus on listening and addressing the prospect’s needs rather than offering unsolicited info.
In simple terms: Listen first, answer later.
Key Takeaway
Prioritize client questions.
Themes
sales
communication
listening
Mood
professional
strategic
Type
advice
instructional
When to use this quote
- client meetings
- cold calls
- negotiations
Key Concepts
customer focus
question handling
Questions to Reflect On
- How can you identify the real question behind a prospect’s silence?
- What signals show a prospect is ready for an answer?
A Different Perspective
Answering unasked questions can waste time and alienate prospects.
