"We've done price elasticity studies, and the answer……" — Jeff Bezos
"We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term."
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Jeff Bezos
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173 Quotes by Jeff Bezos
Jeff Bezos has 173 quotes on this site.
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business.…
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There are two kinds of companies, those that work to try to charge more and those that work to charge…
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A brand for a company is like a reputation for a person. You earn reputation by trying to do hard…
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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I don't want to use my creative energy on somebody else's user interface.
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I believe you have to be willing to be misunderstood if you're going to innovate.
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Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It…
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Life's too short to hang out with people who aren't resourceful.
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There'll always be serendipity involved in discovery.
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If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be…
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The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is,…
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