Best Quote by Jamie Dimon
“The best way to look at any business is from the standpoint of the clients.”
About This Quote
Source Speech: Annual shareholder meeting, 2020
Viewing business from the client’s perspective reveals true needs and drives better decisions.
In simple terms: Put clients first to improve business.
Key Takeaway
Prioritize customer experience in strategy.
Themes
customer focus
strategy
empathy
Mood
analytical
optimistic
Type
business
motivational
When to use this quote
- product development
- marketing campaigns
- customer service training
Key Concepts
value proposition
service design
feedback loops
Questions to Reflect On
- How can you align client insights with company goals?
- What methods capture authentic client needs?
A Different Perspective
Clients may have conflicting desires; not all feedback is actionable.
![“I think if we had another set of policies for - not the crisis years, but after that, that we might be growing faster. But we didn't. And some of that was Republicans' [fault], by the way.” quote by Jamie Dimon](https://sms4smile.com/quotes/img-quotes/c6a/jamie-dimon-1320_crisis_i-think-if-we-had-another-set-of-policie_34817.jpg)
![“Not every company went bankrupt. Not every bank needed TARP [Troubled Asset Relief Program]. So I'm very proud that JPMorgan, throughout that time period, was completely steadfast. We bought Bear Stearns because we thought we were helping the situation. We didn't cut and run.” quote by Jamie Dimon](https://sms4smile.com/quotes/img-quotes/04a/jamie-dimon-1320_assets_not-every-company-went-bankrupt-not-ever_128310.jpg)
