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Clients Quote by Hilary Liftin

“None of my clients are criminals, but to a much lighter degree that's what goes on. I hear the story, and I hear it with the level of detail that breeds empathy.” quote by Hilary Liftin
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“None of my clients are criminals, but to a much lighter degree that's what goes on. I hear the story, and I hear it with the level of detail that breeds empathy.”

Hilary Liftin

About This Quote

Source Podcast: True Crime Interview, 2022

Listening deeply to clients' stories builds empathy, even when the subjects are not criminals, fostering nuanced understanding.

In simple terms: Deep listening creates empathy for all.

Key Takeaway

Practice active, detailed listening.

Themes

empathy listening understanding

Mood

reflective empathetic

Type

professional educational

When to use this quote

  • counseling
  • investigation
  • social work
  • journalism

Key Concepts

psychology criminal justice communication

Questions to Reflect On

  • How can you maintain objectivity while empathizing?
  • What listening techniques enhance detail?
A Different Perspective

Empathy may be limited by personal bias.

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