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Contact Quote by Henry Dreyfuss

“On the other hand, if people are made safer, more efficient, more comfortable – or just plain happier – by contact with the product, then the designer has succeeded.” quote by Henry Dreyfuss
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“On the other hand, if people are made safer, more efficient, more comfortable – or just plain happier – by contact with the product, then the designer has succeeded.”

Henry Dreyfuss

About This Quote

Source Book: Designing for People, Henry Dreyfuss, 1955

A design succeeds when it makes users safer, more efficient, more comfortable, or happier through product interaction.

In simple terms: Design works when it improves user safety, efficiency, comfort, or happiness.

Key Takeaway

Focus on user wellbeing in design.

Themes

user experience design happiness efficiency comfort

Mood

empathetic optimistic

Type

advice inspirational

When to use this quote

  • product development
  • UX research
  • customer service
  • marketing campaigns
  • home ergonomics

Key Concepts

Human-centered design user satisfaction product impact

Questions to Reflect On

  • How can designers measure happiness?
  • What trade‑offs arise between safety and comfort?
A Different Perspective

User preferences may vary, making universal satisfaction difficult.

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