Contact Quote by Henry Dreyfuss
“On the other hand, if people are made safer, more efficient, more comfortable – or just plain happier – by contact with the product, then the designer has succeeded.”
About This Quote
Source Book: Designing for People, Henry Dreyfuss, 1955
A design succeeds when it makes users safer, more efficient, more comfortable, or happier through product interaction.
In simple terms: Design works when it improves user safety, efficiency, comfort, or happiness.
Focus on user wellbeing in design.
Themes
Mood
Type
When to use this quote
- product development
- UX research
- customer service
- marketing campaigns
- home ergonomics
Key Concepts
Questions to Reflect On
- How can designers measure happiness?
- What trade‑offs arise between safety and comfort?
User preferences may vary, making universal satisfaction difficult.