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Tone Of Voice Quote by Harriet Lerner, Ph.D

“When we believe we won't get through to the offending party, we often increase the intensity and lengthen our arguments. This does not help---and usually hurts. We may not recognize that our tone of voice or the sheer number of sentences may be the culprit.” quote by Harriet Lerner, Ph.D
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““When we believe we won't get through to the offending party, we often increase the intensity and lengthen our arguments. This does not help---and usually hurts. We may not recognize that our tone of voice or the sheer number of sentences may be the culprit.””

Harriet Lerner, Ph.D

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