Best Quote by Gillian Tans
“Every customer is different, and the travel experience is completely fluid, but the end goal is to find the best solutions.”
About This Quote
Source Book: Travel Design, Gillian Tans, 2019
Each traveler is unique, and experiences evolve, yet the aim is to discover optimal solutions.
In simple terms: Tailor travel to individual needs.
Key Takeaway
Seek personalized, effective travel plans.
Themes
personalization
fluidity
solution-finding
Mood
practical
analytical
Type
guidance
strategy
When to use this quote
- trip planning
- itinerary customization
- customer service
- feedback loops
Key Concepts
user experience
design thinking
Questions to Reflect On
- How do you measure “best” for each traveler?
- What data informs your recommendations?
A Different Perspective
Solutions may not fit all contexts.
