Attention Quote by Erving Goffman
“The routines of social intercourse in established settings allow us to deal with anticipated others without special attention or thought.”
About This Quote
Social scripts let us navigate familiar interactions automatically, reducing cognitive load.
In simple terms: Predictable norms streamline behavior.
Routine social scripts simplify interaction.
Themes
Mood
Type
When to use this quote
- daily greetings
- formal meetings
- customer service interactions
Key Concepts
Practical Applications
- designing onboarding processes
- improving user experience designs
Questions to Reflect On
- How do these scripts limit authenticity?
- When might they fail?