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“When competitors try to innovate, I think it puts more pressure on us. The only thing is, we've got to work harder. They work two hours, we work three hours... Ultimately this is good for the end user.” quote by Eric Yuan
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“When competitors try to innovate, I think it puts more pressure on us. The only thing is, we've got to work harder. They work two hours, we work three hours... Ultimately this is good for the end user.”

Eric Yuan

About This Quote

Source Interview: Zoom CEO Eric Yuan, Bloomberg Tech, 2020

Competition forces us to increase effort, which ultimately benefits customers.

In simple terms: Pressure from rivals makes us work harder, helping users.

Key Takeaway

Embrace competition to improve service.

Themes

competition effort customer focus

Mood

determined optimistic

Type

leadership business

When to use this quote

  • product development
  • team management
  • customer experience

Key Concepts

productivity innovation market dynamics

Questions to Reflect On

  • How can you balance increased effort with team wellbeing?
  • What systems can sustain higher productivity?
A Different Perspective

Harder work may lead to burnout if not managed.

2.7 out of 5 (6 ratings)

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