Engineering Quote by Eric von Hippel
““created specifically to separate the problem-solving tasks requiring access to a manufacturer's sticky solution information from those requiring access to users' sticky need information. The same basic principle can be illustrated in a less technical context: food design. In this field, manufacturer-based designers have traditionally undertaken the entire job of developing a novel food, and so they have freely blended need-specific design into any or all of the””
About This Quote
Source Article: Research on Open Innovation, 2015
Separates problem‑solving tasks into those needing manufacturer knowledge and those needing user insight, illustrated by food design.
In simple terms: Divide work between maker expertise and user needs.
Apply split‑task approach for better innovation.
Themes
Mood
Type
When to use this quote
- product development
- food industry
- technology design
- R&D teams
Key Concepts
Questions to Reflect On
- How can firms effectively gather user need information?
- What risks exist when separating design tasks?
User data may be hard to obtain or interpret.