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Computers Quote by Eric Schlosser

“The management no longer depends upon the talents or skills of its workers---those things are built into the operating systems and machines. Jobs that have been "deskilled" can be filled cheaply. The need to retain any individual worker is greatly reduced by the ease with which he or she can be…” quote by Eric Schlosser
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““The management no longer depends upon the talents or skills of its workers---those things are built into the operating systems and machines. Jobs that have been "deskilled" can be filled cheaply. The need to retain any individual worker is greatly reduced by the ease with which he or she can be replaced.””

Eric Schlosser

About This Quote

Source Book: Fast Food Nation, Eric Schlosser, 2001

Modern work systems embed skills in technology, making workers interchangeable and reducing loyalty.

In simple terms: Jobs are designed so skills are built into machines, not people.

Key Takeaway

Recognize and develop uniquely human capabilities.

Themes

automation labor economics skill employment

Mood

critical analytical concerned

Type

observational critical

When to use this quote

  • manufacturing
  • service industry
  • call centers
  • logistics
  • IT support

Key Concepts

human capital technological displacement job security

Questions to Reflect On

  • How can organizations balance efficiency with employee fulfillment?
  • What roles cannot be fully automated?
A Different Perspective

Overlooks the value of worker creativity and morale.

4.8 out of 5 (8 ratings)

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