Computers Quote by Eric Schlosser
““The management no longer depends upon the talents or skills of its workers---those things are built into the operating systems and machines. Jobs that have been "deskilled" can be filled cheaply. The need to retain any individual worker is greatly reduced by the ease with which he or she can be replaced.””
About This Quote
Source Book: Fast Food Nation, Eric Schlosser, 2001
Modern work systems embed skills in technology, making workers interchangeable and reducing loyalty.
In simple terms: Jobs are designed so skills are built into machines, not people.
Recognize and develop uniquely human capabilities.
Themes
Mood
Type
When to use this quote
- manufacturing
- service industry
- call centers
- logistics
- IT support
Key Concepts
Questions to Reflect On
- How can organizations balance efficiency with employee fulfillment?
- What roles cannot be fully automated?
Overlooks the value of worker creativity and morale.