Child Quote by Ellen J. Kullman
“With kids, they don't do what you want them to do when you want them to do it. Organizations don't necessarily, either. You've got to listen. You've got to learn how to influence.”
About This Quote
Source Interview: Fortune 500 Leadership Forum, 2020
Effective influence requires listening, understanding, and adapting to others’ needs.
In simple terms: Listen, learn, then influence.
Cultivate empathy before trying to lead.
Themes
Mood
Type
When to use this quote
- team meetings
- parenting
- customer service
- negotiations
Key Concepts
Questions to Reflect On
- What barriers prevent you from listening fully?
- How can you turn listening into influence?
Listening alone may not change entrenched behaviors without authority.