Skip to content

Accurate Quote by Donald A. Norman

“The designer has an obligation to provide an appropriate conceptual model for the way that the device works. It doesn't have to completely accurate but it has to be sufficiently accurate that it will help in both the learning of the operation and also dealing with novel situations.” quote by Donald A. Norman
Download Open image
“The designer has an obligation to provide an appropriate conceptual model for the way that the device works. It doesn't have to completely accurate but it has to be sufficiently accurate that it will help in both the learning of the operation and also dealing with novel situations.”

Donald A. Norman

About This Quote

Source Book: The Design of Everyday Things, 2013

Design must convey a clear mental model; precision isn’t required, but sufficient accuracy aids learning and adaptation.

In simple terms: Design should teach how it works.

Key Takeaway

Create intuitive, adaptable designs.

Themes

design usability learning

Mood

analytical practical

Type

educational technical

When to use this quote

  • product development
  • education
  • emergency protocols

Key Concepts

cognitive science human‑centered design

Questions to Reflect On

  • How does your design teach its function?
  • When is detail essential for safety?
A Different Perspective

Over‑simplification can mislead users.

3.5 out of 5 (9 ratings)

More by Donald A. Norman

Explore all 97 Donald A. Norman quotes

More Accurate quotes

Browse all 847 Accurate quotes