Accurate Quote by Donald A. Norman
“The designer has an obligation to provide an appropriate conceptual model for the way that the device works. It doesn't have to completely accurate but it has to be sufficiently accurate that it will help in both the learning of the operation and also dealing with novel situations.”
About This Quote
Source Book: The Design of Everyday Things, 2013
Design must convey a clear mental model; precision isn’t required, but sufficient accuracy aids learning and adaptation.
In simple terms: Design should teach how it works.
Create intuitive, adaptable designs.
Themes
Mood
Type
When to use this quote
- product development
- education
- emergency protocols
Key Concepts
Questions to Reflect On
- How does your design teach its function?
- When is detail essential for safety?
Over‑simplification can mislead users.