Apology Quote by Danielle Ofri
““Empathy--the ability to identify with someone else's suffering--is certainly a prerequisite for a genuine apology.””
About This Quote
Empathy, the capacity to share another's pain, is essential before offering a sincere apology.
In simple terms: Empathy is needed before a true apology.
Key Takeaway
Cultivate empathy before apologizing.
Themes
empathy
apology
relationships
Mood
reflective
compassionate
Type
advice
philosophical
When to use this quote
- personal conflict resolution
- customer service
- healthcare communication
Key Concepts
psychology
ethical behavior
Questions to Reflect On
- When have you struggled to empathize?
- How does empathy change an apology?
A Different Perspective
Empathy can be difficult to feel for strangers.
![“Fear is a primal emotion in medicine. Every doctor can tell you of times when she or he was terrified; most can list more episodes than you might wish to hear. [...] It may be sublimated at times, it may wax and wane, but the fear of harming your patients never departs; it is inextricably linked…” quote by Danielle Ofri](https://sms4smile.com/quotes/img-quotes/541/danielle-ofri-26196_empathy_fear-is-a-primal-emotion-in-medicine-eve_1331595.jpg)
![“Thus, whatever the medical student has been taught, and even genuinely believes, about the ideals of medicine, the primacy of empathy, the value of the doctor-patient relationship--all of this is swamped once he or she steps into the wards. [...] It's no wonder that empathy gets trounced in the…” quote by Danielle Ofri](https://sms4smile.com/quotes/img-quotes/549/danielle-ofri-26196_empathy_thus-whatever-the-medical-student-has-be_1851607.jpg)
