“If other people owe you an apology, and your words of apology to them are proper and heartfelt, you still may not… — Randy Pausch Copy Share Image
“Halfhearted or insincere apologies are often worse than not apologizing at all because recipients find them insulting. If you've done something wrong… — Randy Pausch Copy Share Image
Be willing to apologize. Proper apologies have three parts: 1) What I did was wrong. 2) I'm sorry that I hurt you.… — Randy Pausch Copy Share Image
Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do… — Randy Pausch Copy Share Image
Apologize when you screw up and focus on other people, not on yourself. — Randy Pausch Copy Share Image
“When giving an apology, any performance lower than an A really doesn’t cut it.” — Randy Pausch Copy Share Image
A good apology is like antibiotic, a bad apology is like rubbing salt in the wound. — Randy Pausch Copy Share Image
When you're frustrated with people, when they've made you angry, it just may be because you haven't given them enough time. — Randy Pausch Copy Share Image
I was hugely impressed... was the ultimate example of a man who knew what he didn't know, was perfectly willing to admit it, and… — Randy Pausch Copy Share Image
“If other people owe you an apology, and your words of apology to them are proper and heartfelt, you still may not hear from… — Randy Pausch Copy Share Image
“The brick walls are there for a reason. they're not there to keep us out. The brick walls are there to give us a… — Randy Pausch Copy Share Image
Anyone who knows me well will tell you that arrogance is one of my flaws. — Randy Pausch Copy Share Image
