Book Quote by Daniel Goleman
“When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.”
About This Quote
Source Book: Working With Emotional Intelligence by Daniel Goleman, 2001
The author argues that emotional intelligence is a key driver of high performance in business settings.
In simple terms: Emotional skills boost business success.
Cultivate emotional intelligence at work.
Themes
Mood
Type
When to use this quote
- team management
- sales
- customer service
- conflict resolution
- leadership development
Key Concepts
Questions to Reflect On
- How can you measure emotional intelligence impact?
- What training best builds these skills?
Emotional intelligence alone may not compensate for technical skill gaps.