Becoming Quote by Daniel Goleman
“In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.”
About This Quote
Source Book: Emotional Intelligence 2.0, 2015
Flexibility, teamwork, and customer focus demand emotional skills for global job excellence.
In simple terms: Emotional skills are vital for modern work.
Key Takeaway
Develop emotional competencies at work.
Themes
workplace
emotional intelligence
flexibility
Mood
analytical
practical
Type
professional
educational
When to use this quote
- remote work
- leadership
- global teams
Key Concepts
customer orientation
team dynamics
Questions to Reflect On
- How can you improve emotional intelligence?
- What emotional skill is most needed now?
A Different Perspective
Emotional skills are hard to measure.
