Superior Customer Quotes by Karl Albrecht

More Quotes by Karl Albrecht

Karl Albrecht has 9 quotes on this site. A few more worth reading:

• In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in a constellation…
• Start out with an ideal and end up with a deal.
• Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.
• You seldom improve quality by cutting costs, but you can often cut costs by improving quality.
• We are going to need organizations that are culturally equipped to adapt. They must have internal processes that are creative, generative, and…
• There are only two ways to establish competitive advantage: do things better than others or do them differently.
• Customer needs have an unsettling way of not staying satisfied for very long.
• If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.
• Change your language and you change your thoughts.

See all 9 quotes by Karl Albrecht »