Customer Support Quotes by Jakob Nielsen

More Quotes by Jakob Nielsen

Jakob Nielsen has 26 quotes on this site. A few more worth reading:

• The best Web sites are better than Reality.
• A bad website is like a grumpy salesperson.
• Developing fewer features allows you to conserve development resources and spend more time refining those features that users really need. Fewer features…
• Users are not designers.
• Ultimately, users visit your website for its content. Everything else is just the backdrop.
• A general principle for all user interface design is to go through all of your design elements and remove them one at…
• On the Web, usability is a necessary condition for survival. If a website is difficult to use, people leave. If the homepage…
• Good information architecture makes users less alienated and suppressed by technology. It simultaneously increases human satisfaction and your company's profits. Very few…
• Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features…
• Inadequate use of usability engineering methods in software development projects have been estimated to cost the US economy about $30 billion per…
• On the Internet, it's survival of the easiest.... Give users a good experience and they're apt to turn into frequent and loyal…
• The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy…

See all 26 quotes by Jakob Nielsen »