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- The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. — Jeff Bezos
- Customer service is the new marketing. — Derek Sivers
- Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer
- Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer
- We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their… — Arthur Blank
- Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm… — Arthur Levitt Jr
- In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away. — Unknown Author
- It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or… — Gary Vaynerchuk
- Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Unknown Author
- Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from… — Richard Branson
- The only purpose of customer service is to change feelings. — Seth Godin
- Don't make promises unless you will keep them. Not plan to keep them. Will keep them. Reliability is one of the keys… — Susan Ward