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Approach Quote by Benjamin Zander

“As leaders, we're giving out grades in every encounter we have with people. We can choose to give out grades as an expectation to live up to, and then we can reassess them according to performance. Or we can offer grades as a possibility to live into. The second approach is much more powerful.” quote by Benjamin Zander
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“As leaders, we're giving out grades in every encounter we have with people. We can choose to give out grades as an expectation to live up to, and then we can reassess them according to performance. Or we can offer grades as a possibility to live into. The second approach is much more powerful.”

Benjamin Zander

About This Quote

Source Speech: TED Talk “The Transformative Power of Classical Music”, 2008

Leaders can frame feedback as either a fixed expectation or an evolving possibility, influencing motivation and growth.

In simple terms: Feedback can be a static rating or a dynamic chance to improve.

Key Takeaway

Use feedback as a growth opportunity, not a fixed judgment.

Themes

leadership feedback motivation growth mindset

Mood

inspirational thoughtful

Type

motivational philosophical

When to use this quote

  • team meetings
  • performance reviews
  • coaching sessions
  • educational settings
  • personal development

Key Concepts

psychology performance management expectancy theory

Questions to Reflect On

  • How can you shift from judging to encouraging?
  • What systems support ongoing reassessment?
A Different Perspective

If grades become rigid expectations, they may stifle creativity and risk‑taking.

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