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Ability Quote by Ben Yagoda

“Thomas Gordon, founder of P.E.T. (Parent Effectiveness Training), observed that when children are behaving in a way that interferes with your ability to meet your needs, shouting direct orders to them doesn't work very well. So, he advised sending I messages. That is, a better alternative to, Your…” quote by Ben Yagoda
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“Thomas Gordon, founder of P.E.T. (Parent Effectiveness Training), observed that when children are behaving in a way that interferes with your ability to meet your needs, shouting direct orders to them doesn't work very well. So, he advised sending I messages. That is, a better alternative to, Your room is a disaster area-clean it up this minute, would be something like, I get embarrassed when Mrs. Johnson is visiting and sees your room looking this messy, so I need you to clean it up.”

Ben Yagoda

About This Quote

Source Book: The Power of Positive Parenting by Thomas Gordon, 1970

Instead of commanding, use “I” statements to express personal feelings, encouraging cooperation without resentment.

In simple terms: Use personal feelings to request help.

Key Takeaway

Speak from personal experience to guide behavior.

Themes

communication parenting conflict resolution assertiveness empathy

Mood

calm thoughtful

Type

instructional practical

When to use this quote

  • parent dealing with messy room
  • teacher addressing class disruption
  • partner discussing shared space

Key Concepts

non‑violent communication I‑messages behavioral influence

Questions to Reflect On

  • When is a direct order more effective?
  • How to ensure I‑messages are heard?
A Different Perspective

I‑messages can be ignored if tone is wrong.

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