Calm Quote by Ben Aaronovitch
“If you just warn people, they often simply ignore you. But if you ask them a question, then they have to think about it. And once they start to think about the consequences, they almost always calm down. Unless they're drunk, of course. Or stoned. Or aged between fourteen and twenty-one. Or Glaswegian.”
About This Quote
Source TV: Doctor Who, Episode “The Haunting of Villa Diodati”, 2023
People ignore warnings but engage when prompted to consider consequences, leading to calmer responses unless impaired or young.
In simple terms: Ask questions to make people think and calm down.
Use questions to encourage reflection.
Themes
Mood
Type
When to use this quote
- customer service
- teaching
- conflict resolution
- parenting
- negotiation
Key Concepts
Questions to Reflect On
- How can you phrase questions to avoid resistance?
- What contexts make questioning ineffective?
May not work with intoxicated, very young, or culturally specific groups.