W. Edwards Deming ✓

(1900–1993) university teacher United States

123 quotes in 998 categories

[Wikidata] American professor, author, and consultant (1900-1993)... | [Wikipedia] William Edwards Deming was an American business theorist, composer, economist, industrial engineer, management consultant, statistician, and writer. Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used by th

Best W. Edwards Deming Words

• Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them. Boast
• It is not necessary to change. Survival is not mandatory. Aging
• If you can't describe what you are doing as a process, you don't know what you're doing. Business
• Learning is not compulsory... neither is survival. Compulsory
• All anyone asks for is a chance to work with pride. All
• In God we trust; all others bring data. All
• Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no… Ask
• The worker is not the problem. The problem is at the top! Management! Inspirational
• It's not enough to do your best; you must know what to do & then do your best. Best
• What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every… Bases
• People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have to destroy the enterprise to do… Dependent
• What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom.… Aim
• Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what… All
• The prevailing system of management has crushed fun out of the workplace. Crushed
• In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world… America
• My mother was my biggest role model. She taught me to hate waste. We never wasted anything. Biggest
• I am forever learning and changing. Changing
• I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years. Five
• Export anything to a friendly country except American management. American
• It is not enough to do your best; you must know what to do, and then do your best. Best

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