Sam Walton Quotes

74 quotes in 769 categories

• You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.
• The goal as a company is to have customer service that is not just the best, but legendary.
• Leaders must always put their people before themselves. If you do that, your business will take care of itself.
• The way management treats associates is exactly how the associates will treat the customers.
• The key to success is to get out into the store and listen to what the associates have to say.
• Give ordinary folk the chance to buy the same things as rich people.
• Appreciate everything your associates do for the business.
• I probably have traveled and walked into more variety stores than anybody in America.
• What am I supposed to haul my dogs around in, a Rolls-Royce?
• I got into retailing because I wanted a real job.
• Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will…
• Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free…

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